Lucid Sight’s Fazri Zubair deceives his customers.

Fazri Zubair, CTO of Lucid Sight, is exposed in selectively refunding customers after promises are broken.

Lucid Sight, the creators of Crypto Space Commanders (CSC) and MLB Champions (MLBC), has been nothing short of deceitful and dishonest during their tenure in the crypto assets space.  In an era of a push toward decentralized assets in which “true digital ownership” is at the forefront, Lucid Sight continues to head in the opposite direction by lying to its customers.  The flat out dishonesty starts with its CTO, Fazri Zubair.

This article only includes the blatant lies recorded by factual evidence.  Lucid Sight has developed an extreme pattern of misleading their customers over the course of the past year, however that will be covered in a different series of articles.

In 2018, Babe Ruth figures were sold to directly by Lucid Sight.  They were promised to be advantageous to 2019 gameplay.  Although this is a separate issue altogether, they turned out to be completely useless for 2019 gameplay.  Fazri decided that since they were useless, he would refund a customer the full price of the digital asset as per the customer’s request.  Although this was seen as admirable, it is what happened afterward that would result in lies and deception.

To protect the identities of the users involved, they will be referred to as User A, B, etc.  User A is a purchaser of one of the Babe Ruth figures in question.  After learning that the Babe Ruth figures did not have the promised advantages, he approached Fazri Zubair and requested a refund.  Fazri provided User A with a full refund, but in doing so, asked User A to NOT tell anyone about the refund.  User A told Fazri that two individuals already knew about the refund, as he was speaking with them privately while it was occurring.

One of those individuals, who knew about Fazri’s condition of “keeping it quiet,” was in charge of the MLBCPlayers twitter account.  This individual posted a tweet explaining that “You may actually be able to get a refund from @FazriZubair for certain things.”  Shortly after the tweet was posted, Fazri Zubair messaged User A with the following:

A message from Fazri Zubair, CTO of Lucid Sight, to the user that he refunded, regarding the possible exposure of his selective refunding scheme.

After one of the individuals told community members about the refund, others wanted to pursue a Babe Ruth figure refund as well.  This brings User B into play.  User B also purchased a Babe Ruth figure and requested a refund from Fazri.  He was told the following:

When User B inquired about others being refunded for the Babe Ruth figure, Fazri Zubair stated the following:

User B was ultimately denied a refund for the same item in which User A received a refund for.  Fazri Zubair not only tried to keep the refund quiet, but when the refund was exposed, he blatantly lied, denying that a refund was ever made and calling it “false info.” 

Notice that he points to the “terms of service,” which was a major point in a previous article involving Lucid Sight seizing hundreds of thousands of NFTs from customers.  It is also important to note that the individual who leaked the fact that Fazri Zubair was refunding select customers for Babe Ruth assets was also one of the victims of the “account bannings for using scripts” about 2 weeks following this event.

Lucid Sight should not lie or deceive their customers in ANY way.  No company should do so.  Especially a blockchain/cryptocurreny company that is developing dapps that promise transparency and true digital ownership through decentralization.

Lucid Sight, Inc. Bans Top MLB Champions Cryptocurrency Players and Removes their Digital Assets.

Lucid Sight seizes 700,000 in NFT assets worth $2,000,000-$3,000,000 market value after pointing to an obtuse TOS clause.

Lucid Sight, Inc. promises its MLB Champions (MLBC) users the right to buy, sell and earn digital assets and maintain “true digital ownership.” Lucid Sight designed 2019 gameplay so that MLB Champions players may place their figures/assets on “gamecards” on a team-by-team basis and earn “CAPS” based on how well the players perform in live MLB games. The CAPS may then be used to purchase rewards, which contain a figure, within 24 hours of the MLB game’s end.

There is just one problem. Lucid Sight built the MLB Champions User Interface for its game in a manner in which the further you progress, the more unusable it becomes. There are two very simple parts to this “game.”

  1. Claiming Rewards: You click buttons to open rewards, over and over again. After every click, you are welcomed with a shaking box animation, which lasts several seconds, and then a close-up of a player’s face (indicating that this is the identity of the figure you just received). Then, after claiming the reward, you sit and wait for the rewards screen to refresh on Lucid Sight’s poorly optimized database servers. This is, of course, if the game client hasn’t crashed already.
  2. Setting Gamecards: When you have finished the process of claiming rewards, you’re ready to either edit your current gamecards, or create new ones. This starts with navigating to an MLB team’s gamecard page, which takes approximately 10 to 60 seconds to load based on the amount of assets you have. You open a gamecard of 22 “slots” and fill in your players. If you simply want to add a single figure to your 21-man gamecard, you’ll have to embark on a scroll down a non-paginated page of gamecards, locate the appropriate one, click it, open your assets, and search through a long list of endless figures to add. Of course, once you’ve added that 1 figure to complete your 22-man card, you’ll press the save button, which allows you to wait the 10 to 60 seconds again.

The point is, the more figures that an individual earns, the harder it is to keep progressing in MLB Champions. Lucid Sight created their MLB Champions game to be slow and plodding, and in my opinion, they did it purely by design. I believe Lucid Sight’s intention was to “force” scarcity by creating such a burden on those that are spending the most time playing, rather than fixing any of the laundry list of issues themselves.

The state of the game had many of the active players complaining about issues and begging for solutions (bandaids) such as “allowing animation bypass or click-through” functionality when claiming rewards or “creating an auto-set function” for gamecards. The only feasible way of progressing past a certain point was to create automated scripts/tools to assist in claiming and gamecard creation – and even with such, it’s just a matter of investing “4 hours per day instead of 8.” Lucid Sight has even openly promoted the use of such automated scripts. One user spoke on the phone directly with the CTO, Fazri Dubair, regarding such matters and was given the “all clear” by his engineers.

Additionally, in response to a session of complaints regarding the grueling/broken state of the game on the MLB Champions discord server, one of the lead developers at Lucid Sight recommended that a “chrome extension” should be made (in order to automate such tasks for the game).

Lucid Sight therefore suggested the use and/or creation of such automation tools to assist in MLB Champions gameplay. However, when the 2019 MLB Regular Season ended, users with the most earned assets were notified that their accounts were “permanently banned,” due to the following clause in Lucid Sight’s Terms of Use:

“We prohibit… use automated methods to use the Site or Services in a manner that sends more requests to the Lucid Sight servers in a given period of time than a human can reasonably produce in the same period by using a conventional Web browser”

Lucid Sight may have induced users into creating simple automation tools and then subsequently banned them due to those tools working faster than a human reasonably could. Not only that, but upon termination, Lucid Sight has seized all NFT Rewards from those users, amounting to over 700,000 assets with a market value of at least $2,000,000-$3,000,000. With this move, they cut the market of 2019 MLB Champions assets down by approximately 35%. It goes without saying that this behavior is unacceptable – especially for a company that advertises “True Digital Ownership” of your MLB Champions Figures.

Lucid Sight’s Terms of Use state the following actions take place upon termination (ban) of a user’s account:

“If we terminate your right to access or use the Site or Services, you will retain rights in your Players, but you will not be able experience them through the Services or engage in transactions in the Marketplace.”

One user contacted Stephen Townsend, a Lucid Sight employee, to ask why terminated users did not have access to their players, when the Lucid Sight terms of use clearly states that users will “retain rights in your Players.” Mr. Townsend was hesitant about answering questions, but he did make it clear that users own the NFTs in their account.

Well, on every individual reward figure asset page, the asset is displayed as an “MLB_NFT.” Further, if you look at the metadata, which is accessible to anyone with a google chrome browser, you will find that reward assets are: 1) NFTs (as indicated by the tag “isNFT=true”) and 2) owned by the user.

Personal information in the above image has been hidden, however anyone can view this information in the metadata. The figure above is a reward asset that has not yet been minted. Both the “owner” and the “virtualOwner” fields contain the ethereum wallet address of the user – thus indicating the owner of the NFT.

Lucid Sight has seized and possibly destroyed all figures (resembling the example above) owned by users that they chose to terminate. The integrity of Lucid Sight’s message of True Digital Ownership in MLB Player Figures has been severely tainted. Ownership rights to your NFTs can and will be taken away by Lucid Sight if they deem it necessary for any reason they see fit.

At the time of writing, users who have been affected are actively seeking the retrieval of assets which are rightfully theirs. The Better Business Bureau has been contacted and there has been chatter of an impending lawsuit against Lucid Sight.